Help

Contact AACT Support

Please contact our member support team for customer service issues.

(877) 233-7440 (U.S.)
(614) 447-3878 (outside the U.S.)
AACTsupport@acs.org

Representatives are available Monday through Friday, except holidays, from 8:30 AM to 7 PM ET.

Support Questions

I have a question about my membership. Who should I contact?

Please contact our friendly AACT customer service representatives using the contact information above.

I received a membership renewal notice, how do I renew my AACT membership?

Please visit our help guide for renewal instructions.

How can I update the mailing address or email address AACT has on file for me?

If you need to make changes to your address or email account, please contact AACT customer service representatives using the contact information above.

I would like to opt out of all communications from AACT. What should I do?

We’re sorry to hear that. If you prefer, you could just opt out of receiving emails rather than all communication from AACT. Otherwise, you guessed it: please contact AACT customer service representatives using the contact information above.

I'm dissatisfied with my AACT membership. What can I do?

We’re very sorry to hear that you are dissatisfied with your membership to AACT. Your feedback and contribution to the community are important to us. Are you having a customer service issue? If so, please contact our member support team using the information above. Do you want to talk to AACT staff? Please feel free to share your thoughts with us anytime. We're committed to providing you with the best experience possible.